Failure to communicate in detail with customers can lead to what?

Failure to communicate in detail with customers often results in disputes. This can occur when customers feel that their expectations have not been met or when there is a disagreement about the services provided or the details surrounding a project. Clear, thorough communication is essential to ensure that clients understand the scope of work, timelines, and costs involved in trauma and crime scene cleanup. When these details are lacking, it can create a situation where customers feel dissatisfied or misled, leading them to formally contest aspects of the service. Addressing communication gaps proactively helps to prevent such disputes and fosters better relationships with clients.